Privacy Policy
Creative Pod
Effective Date: 26 March 2026

1. Who We Are

Creative Pod is a creative workshop business operated by Andrea Hahn , based in Cape Town, South Africa. For purposes of the Protection of Personal Information Act, 4 of 2013 (POPIA), Creative Pod is the Responsible Party responsible for deciding how your personal information is collected and used.

2. Information We Collect

We may collect and process the following personal information:

• Parent/guardian name and contact details (email and/or phone number)
• Child’s first name and age (for workshop participation)
• Booking and payment information (processed securely via Paystack)
• Signed consent forms
• Photographs or videos taken during workshops (with consent)

3. How We Collect Information

We collect personal information when you:

• Book a workshop or event via Paystack
• Complete a consent form at a workshop
• Contact us via email, WhatsApp, or Instagram
• Sign up to our newsletter (via Mailchimp)
• Interact wih our website: www.creativepod.co.za

4. How we Use Your Information

We use your personal information to:

• Manage workshop bookings and attendance
• Communicate important information regarding your booking
• Ensure workshops are appropriate for participants
• Maintain records of consent
• Send marketing communications (only where you have opted in)
• Share photos or videos for marketing purposes (only with consent)

5. Sharing of Information

We do not sell your personal information.
We may share your information with:

• Payment providers (Paystack)
• Email marketing platforms (Mailchimp)
• Service providers supporting our operations
• Authorities where required by law

6. Storage and Security

We take reasonable steps to protect your personal information.
Information is stored securely through:

• Password-protected email accounts
• Secure cloud storage (such as Google Drive)
• Physical storage of signed consent forms

7. Retention of Information

We retain personal information only as long as necessary for business and legal purposes, including maintaining records of consent.

8. Your Rights

You have the right to:

• • Access your personal information
  • Request correction or deletion
  • Withdraw consent at any time
  • Object to processing
  • Lodge a complaint with the Information Regulator of South Africa

9. Children’s Information

We collect limited information about children (first name and age) only with the consent of a parent or legal guardian and solely for workshop purposes.

10. Photography and Media

Photographs and videos may be taken during workshops for marketing purposes. These will only be used where consent has been obtained from a parent or legal guardian.

11. Contact

Andrea Hahn
Email: hello@creativepod.co.za 

12. Updates

This policy may be updated from time to time and will be available on request or via our website.